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Please ensure you have the Model Number and Serial Number, and any problems you are experiencing with your machine, If you are unsure what the Model # or Serial # of your machine is, please put N/A or Unsure and we may contact you and provide assistance.
This is for warranty service of De'Longhi machines only, If this does not apply, please head to the non-warranty repair services by CLICKING HERE.
Store access will be currently restricted due to COVID-19, but we are still accepting machines in for repair. In order to minimize contact, there will be a drop off and pick up system via a trolley located outside of our shop, next to the entrance. Payments will be accepted via this page, and contact via email, and/or phone.
For more information, please contact us at info@myric.com, or (403) 299 - 0333.
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Product Information
If your De'Longhi unit is under warranty, you must provide proof of purchase as soon as possible via email, info@myric.com, or phone (403) 299 - 0333. If you decide, or will fax/email bring in proof of purchase at a later date, we will charge a $30 handling fee (non refundable). The unit will be put in the line-up for service only after we receive the proof of purchase. The other choice is to bring back your unit with all the information, in which case there is no charge. To expedite ANY service; Once an estimate is given, we request a decision to repair, return, or dispose/recycle be given within 48 hours. Goods left over 30 days, from the date the estimate is given or unit repaired, will be disposed of.
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Extremely helpful, great service & kind